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July 31, 2024

Leadership in Restoration: Inspiring field teams to do the damn (documentation) thing.

In property restoration, field documentation is key to profitability - so why is it so hard to get field teams to do it? You will learn:
  • How to set clear expectations around documentation.
  • Ways to build a culture of accountability and trust. 
  • Practical ways to become a more effective leader.
Watch more segments below!
Introduction




Learn how to be an effective leader

5:05

Secret 1: Hold your team accountable

15:47

Secret 2: Set expectations

20:19

Secret 3: Handle the excuses

20:28

Training tips

15:38

Q&A

7:13




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66% of restorers report that missing field documentation is the main delay in getting estimates written.

Capturing consistent documentation directly correlates to profitability.

When you need documentation to be spot on, you need strategies to stay ahead. In this video, experts will teach you a practical framework to ensure your team captures the field documentation you need to get paid. You’ll learn how to:

  • Train technicians to gather all the required information on Day 1.
  • Motivate your team to‌ buy-in and use the technology available to them.
  • Standardize the way your team captures documentation across the board.
  • Set crystal-clear expectations and communicate flawlessly with your team.
  • Create a culture of trust and accountability, and handle any conflicts with ease.

Stop being the Chief Problem Solver, and empower your team to be more effective!


MEET OUR EXPERTS

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Erik Berglund

Founder of Language of Leadership Coaching. Erik’s mission is to help leaders empower self-reliant teams through tailored courses, and personalized coaching. Erik teaches leaders to effectively use their words to guide, inspire, and foster an accountable work culture.


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Lisa Lavender

Lisa Lavender, CEO of Lever360, a union of iRestore and Restoration Technical Institute, and Berks ∙ Fire∙ Water Restorations, manages daily operations and has a passion for training, developing tools and resources in the pursuit of making a meaningful impact on the lives of others. 
 
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Patrick Detweiler

Production Manager at Berks Fire & Water Restoration. Patrick is passionate about the challenges restorers face on the daily and eager to share his experiences with other restoration professionals looking to improve their leadership skills.


 
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More relevant resources


super-simple-iconGet complete and consistent field documentation everytime.

Learn how Encircle can help you and your field teams ease the documentation burden.

SEE ENCIRCLE IN ACTION