Top 5 courses to master the Encircle app

📱 Course 1: Encircle Mobile App Basics

Credits: This course qualifies for 1.5 hours of IICRC Continuing Education Credit (CEC).

You’ve downloaded our app and set yourself up as an Encircle user. Great! Now what?

If you’re going to be using our mobile app in the field, you’ll want to know the basics ahead of time. That’s why we’ve designed this course specifically for project managers, technicians, and anyone else who will need to be navigating our mobile app while in the field.

This course will walk you through the basic skills that you'll need to create new files, communicate with the policyholder, get documents signed, do basic onsite photo documentation, and generate reports. We also provide you with access to our quick tip video series to help you refresh your memory on some of the essentials.

This course will help you better understand Encircle Hydro, the digital dry log and moisture mapping feature inside the Encircle app. The course will walk you through the different steps that technicians need to take every day: setting up a moisture job, taking readings, sizing jobs, creating moisture maps, and finally compiling great reports. With our guidance, you’ll face fewer obstacles when drying and documenting a building and have the confidence to navigate any water job with ease.

This course provides you with access to a variety of resources as well, including a free eBook download, our Hydro cheat sheet, and access to our quick tips video library.

Documenting in the field is only one half of the equation when creating quality reports; the other half involves the admin staff who will need to coordinate and process that information for the company. If you’re a supervisor, administrator, project manager, or anyone else working in the office, this course will help you specifically!

This course will walk you through the basic skills you'll need to create new claim files, connect with field teams, involve the policyholder, and manage your claims remotely with the Encircle web app. And for even more learning, you’ll also have access to three cheat sheet documents on reports, custom forms, and our Link app feature.

In this course, Kris provides guidance on how to best capture the exterior, room overview, pre-existing conditions, source of loss, and sketch the loss. You’ll learn how a pro documents, and understand how crucial having proper job documentation is to your business and your profitability.

While this course may be shorter than some of the others that we offer, we’ve also included a variety of resources for you to refer to should you want additional insights. This includes a free eBook download, and several quick tip videos that you can view at your convenience.

📽️ Course 5: Video Scoping

You know the saying that a picture is worth a thousand words; but if that’s true, imagine what a video can say!

Your goal while documenting a loss is to tell the story of it in a very clear, straightforward manner. And while photos captured in the Encircle app are automatically date-stamped and organized and labeled by room, including a video into your Encircle report, combined with your expert commentary, helps you literally walk the adjuster through the damages and provide them with context on the cause of loss and recommendations for the restoration work.

This short course will teach you why it's important to include scoping videos in your claim documentation, and describes some of the best practices on what to include in your report. To see what a final report with embedded video looks like, we’ve included a sample in our resources section that shows what a good scoping video looks like.

Learn more by enrolling in EncircleU today!